Contact us
Last updated: October 7, 2026
We would love to hear from you!
At Livoraya, we are committed to providing you with exceptional fragrance and lifestyle products, along with outstanding customer service. Whether you have a question about an order, need more information about our scents, or require assistance with a return, our team is here to help.
Get In Touch The most efficient way to reach us is via email. Our customer service team strives to respond to all inquiries within 24 business hours.
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Email: service@livoraya.com
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Customer Service Hours: Monday - Friday, 9:00 AM - 6:00 PM (PDT)
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Phone: +86 13579847892 (Available during business hours)
Company Information Livoraya is proudly owned and operated by our corporate entity. For legal and official business inquiries, please refer to our company details below:
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Company Name: Hubei Juweicheng Network Technology Co., Ltd.
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Registered Address: Room 3207, Building 2, Dazhou Xingcheng (Zone B), No. 189 Sanhao Road, Hongshan District, Wuhan City, Hubei Province, China
Important Note Regarding Returns: Please do not send your purchased items back to our corporate registered address above. If you need to initiate a return within our 180-day return window, please email us first at service@livoraya.com. We will provide you with the correct designated return warehouse address and a step-by-step return guide.