About Us

Last updated: October 7, 2026

Welcome to Livoraya!

Founded with a passion for enriching daily environments, Livoraya specializes in premium fragrance and lifestyle products. Our dedicated team, led by our founder Zhang Hang, believes that the right scent and thoughtfully designed home essentials can transform any space into a sanctuary of tranquility and elegance. We carefully design and select our product lines to ensure they bring both comfort and aesthetic appeal to your everyday life.

Who We Are Transparency and trust are at the core of our business. We want you to know exactly who you are shopping with. Livoraya is an online retail brand proudly owned and operated by Hubei Juweicheng Network Technology Co., Ltd. Our corporate headquarters and dedicated operational team work closely together to ensure the highest standards of product quality and customer satisfaction.

Our Commitment to You We stand firmly behind the quality of our fragrance and lifestyle collections. Because your satisfaction is our priority, we offer a comprehensive 180-day return policy, calculated from the date of delivery. We want you to have ample time to experience our products with absolute peace of mind.

Contact Information Whether you have a question about our scents, need assistance with an order, or just want to share your feedback, our customer service team is here to help.

  • Company Name: Hubei Juweicheng Network Technology Co., Ltd.

  • Registered Address: Room 3207, Building 2, Dazhou Xingcheng (Zone B), No. 189 Sanhao Road, Hongshan District, Wuhan City, Hubei Province, China

  • Customer Service Email: service@livoraya.com

  • Customer Service Hours: Monday - Friday, 9:00 AM - 6:00 PM (PDT)

We typically respond to all email inquiries within 24 business hours. Thank you for choosing Livoraya to be a part of your home and lifestyle.